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2/20/2025

Fiduciary Best Practices: Creating a Strong Governance Process

Institutional retirement plans play an important role in helping employees save for their future. However, managing these plans comes with significant fiduciary responsibilities.

Plan Sponsors and investment committees must adhere to a structured governance process to ensure they meet their legal and ethical obligations while optimizing plan performance. Establishing and maintaining a well-documented fiduciary governance framework is essential to mitigate risks, enhance transparency, and promote financial wellness for participants.

Understanding Fiduciary Responsibilities

Fiduciaries of institutional retirement plans are bound by the Employee Retirement Income Security Act of 1974 (ERISA), which sets high standards of conduct. Fiduciaries are responsible for upholding a certain set of duties, failure of which can expose Plan Sponsors to legal repercussions and financial penalties. 

These responsibilities include:

  • Acting in the best interest of plan participants and beneficiaries
  • Exercising prudence in decision-making
  • Diversifying plan investments to minimize risk
  • Following the plan’s documents and applicable laws
  • Ensuring reasonable plan expenses

7 Key Elements of a Strong Governance Process

Organizations must establish a structured governance process to help effectively fulfill their fiduciary obligations.

The following are seven best practices for designing a robust governance process:

1. Forming a Fiduciary Committee

A fiduciary committee should be established to oversee the plan’s administration and investments. This committee should include individuals from various segments of the business, including but not limited to: finance, investments, human resources and legal compliance. 

Regular training should be provided to ensure committee members stay informed about evolving fiduciary standards and regulatory changes.


2. Developing a Committee Charter

A governance charter outlines the committee’s responsibilities, decision-making processes and accountability structures. This document should include:

  • The composition and roles of the fiduciary committee.
  • Meeting schedules and documentation protocols.
  • Processes for selecting and monitoring service providers.
  • Guidelines for reviewing investment performance and fees.


3. Implementing a Prudent Investment Policy Statement (IPS)

The Investment Policy Statement (IPS) serves as a roadmap for managing plan investments. It should define the plan’s investment objectives, asset allocation strategies, risk tolerance and criteria for selecting and monitoring investment options.

Regular reviews of the IPS help ensure it remains aligned with plan goals and regulatory requirements. The IPS should be broad in nature and not outline specific investments or performance criteria.


4. Regular Performance Monitoring and Benchmarking

Fiduciaries must routinely evaluate the plan’s investment options to ensure they meet performance expectations and cost-effectiveness. This includes:

  • Conducting quarterly or semiannual reviews of fund performance against benchmarks
  • Assessing the reasonableness of fees charged by investment managers and service providers
  • Considering participant outcomes and making necessary adjustments to enhance plan offerings


5. Transparency and Documentation

Proper documentation of fiduciary decisions and plan management activities is critical to demonstrating compliance with ERISA requirements. The Department of Labor does not require that you have the best performing or cheapest funds, just that you have documented the reasons why you chose those funds.

Best practices include:

  • Maintaining meeting minutes and records of key decisions
  • Documenting the rationale for investment selections and changes
  • Keeping records of participant education initiatives and disclosures


6. Conducting Periodic Fiduciary Audits

A fiduciary audit helps identify potential weaknesses in plan governance and ensures adherence to best practices. The Department of Labor recommends doing a formal review or Request for Proposal (RFP) every 3-5 years.

Regular audits should cover:

  • Compliance with ERISA guidelines
  • Service provider performance and contractual obligations
  • Effectiveness of investment strategies
  • Plan participant engagement and satisfaction


7. Providing Ongoing Education and Training

Given the evolving regulatory landscape, fiduciaries must stay informed about new laws, industry trends and best practices. Periodic training sessions, industry conferences and engagement with legal and financial advisors can help fiduciaries maintain a high level of competence.

Establishing a well-defined governance process for institutional retirement plans is a key step in fulfilling fiduciary responsibilities and safeguarding participant interests. Adhering to fiduciary best practices not only ensures compliance but also helps enhance the long-term financial security of plan participants.

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