Sentinel Group ("Sentinel") and its family of companies (Sentinel Benefits Group, Inc., Sentinel Securities, Inc., Sentinel Pension Advisors, Inc., and Sentinel Insurance Agency, Inc.) are committed to maintaining the trust and confidence of our customers. Your personal and financial data is private information and protecting your privacy is our priority. In compliance with firm and federal privacy regulations, Sentinel is required to provide you with an annual notice informing you of your rights as a customer/consumer and our obligations as it relates to federal privacy laws to protect information you provide to us.
Information Sentinel Collects
In order to provide you with individualized service, we collect certain public and nonpublic personal information about you that you provide on applications or other forms, whether in writing, in person, by telephone, electronically or by any other means, as well as information about your account. This personal information, not available publicly, may come from the following sources of information which you may have provided us:
- Name and Address
- Social Security Number and/or Taxpayer Identification Number
- Phone Number
- Date of Birth
- Assets
- Income
- Account Balance(s) Investment Activity
- Accounts at Other Institutions
We collect this data in hopes that we may continue to offer you the products and services you need to help meet your investment objectives and to effect, administer or enforce transactions you authorize. We do not sell your information to anyone.
Information We Disclose
We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. We do not sell any nonpublic personal information to anyone. We may disclose the information we collect, as described above, to companies that perform services on behalf of your employer such as accountants or lawyers. If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.
We Safeguard Personal Information You Provide
You may rely on us to protect the personal and private information you have entrusted to us. Every precaution, in accordance with federal laws and regulations, is used to limit access to personal information about you to those employees who assist us in providing products and services to meet your needs. Sentinel maintains internal physical, electronic, and procedural safeguards to protect personal information about you.
Sentinel Limits the Sharing of Information
To protect your privacy, we limit the information we share both within and outside of Sentinel. We conduct our business with great respect for the confidential nature of the information being provided. We will not share information about you, unless authorized by you, except as outlined below.
Sharing Information Within Sentinel
The sharing of information within Sentinel allows us to provide you with complete and superior service. We may share with Sentinel companies the information described above in the section captioned “Information Sentinel Collects.” This includes information about your transactions or experiences with us, information you supply on your account applications, and information we receive from third parties.
You have the right to instruct us not to share certain information (other than information about our transactions and experiences with you) from your account applications or information we receive from third parties among affiliated financial service companies. If you do not want us to disclose this information about you, please call us at: (888) 600-4608. Your request not to share this information will apply to all of your accounts with us, including any new accounts you open after your original request.
We Share Information with Companies Who Help Provide Service to You
Sentinel may share the information described under the section “Information Sentinel Collects” with companies external to Sentinel to complete a transaction you have requested or to help us service your account.
Sharing Information in Other Situations
Sentinel may share the information described under the section captioned “Information Sentinel Benefits Collects” when we are permitted or required by law. Examples include responding to a subpoena, conducting a fraud investigation, or reporting to a credit bureau. We may also share this information when authorized by you, including sharing information with a designated trusted contact. Sentinel is authorized to contact any designated trusted contact and disclose information about your account to address possible financial exploitation, to confirm the specifics of current contact information, health status, or the identity of any legal guardian, executor, trustee or holder of a power of attorney, or as otherwise permitted by FINRA Rule 2165.
You authorize your wireless carrier to disclose information about your account, such as subscriber status, payment method and device details, if available, to support identity verification, fraud avoidance and other uses in support of transactions for the duration of your business relationship with us. This information may also be shared with other companies to support your transactions with us and for identity verification and fraud avoidance purposes.
What Does Sentinel Do With Your Personal Information?
For more information, read here.
Sentinel Group California Consumer Privacy Act (CCPA) For California Residents
For more information, read here.
An Ongoing Commitment to Your Privacy
We are just as committed to protecting the privacy of our former customers as we are our current customers. If you choose to close your account or become an inactive customer, you will continue to be protected by the privacy guidelines and principles described in this policy.
Thank You
At Sentinel Group, your business is important to us, and we promise to do our best to safeguard your financial assets and personal and financial information. If at any time we can help you further, please call us at (888) 762-6088 or write to us at Sentinel Group, 100 Quannapowitt Parkway, Wakefield, MA 01880.
